Privacy Policy

Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

• Personal Information: Name, email address, phone number, and shipping address
• Payment Information: Payment details are processed securely by Stripe and are never stored on our servers
• Vehicle & Build Specifications: Details about your vehicle and custom build requirements that you provide during consultations or orders
• Technical Information: IP address, browser type, operating system, and browsing behavior collected automatically when you visit our site

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Respond to your inquiries and provide customer support
• Send order confirmations, shipping updates, and delivery notifications
• Improve our products, services, and website experience

Payment Processing

We use Stripe for all payment processing. When you make a purchase, your credit card information is transmitted directly to Stripe over an encrypted connection. We never see, access, or store your full card number.

For more information about how Stripe handles your data, please refer to Stripe's Privacy Policy.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

• Stripe: For secure payment processing
• Shipping Carriers: To deliver your orders (name, address, phone number)
• Legal Requirements: When required by law, court order, or governmental regulation

Data Security

We take the security of your personal information seriously. Our website uses HTTPS encryption for all data transmission. Personal data is stored in secure databases with restricted access limited to authorized personnel only.

Cookies

Our website uses session cookies to maintain your shopping cart and browsing session. We do not use third-party tracking cookies or advertising cookies. Session cookies are automatically deleted when you close your browser.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy:

• Order & transaction records: Retained for 7 years to comply with tax and accounting requirements
• Customer account data: Retained for as long as your account is active, or as needed to provide you services
• Contact form submissions: Retained for up to 2 years for customer service follow-up
• Technical/browsing data: Retained for up to 90 days

You may request deletion of your personal data at any time by contacting us. Certain data may be retained where required by law.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information as soon as possible. If you believe a child under 13 has provided us with personal information, please contact us immediately.

Third-Party Links & Services

Our website contains links to third-party websites and services, including Stripe (payment processing), Facebook, and Instagram. This Privacy Policy applies only to our website. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party site you visit.

Your Rights

You have the right to:

• Request a copy of the personal data we hold about you
• Request correction of inaccurate personal data
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Contact us with any questions or concerns about your data

To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days.

California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information:

• Right to Know: You may request that we disclose what personal information we have collected, used, disclosed, or sold about you in the preceding 12 months
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions
• Right to Opt Out of Sale: We do not sell your personal information to third parties
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To submit a CCPA request, please email us at info@patriotchassis.com or call (509) 675-7083. We may need to verify your identity before processing your request.

Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: info@patriotchassis.com
• Phone: (509) 675-7083

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page with the revised date.

Last Updated: February 2026